Returns, Refunds, Cancellation & Exchange Policy

Any cancellations, returns or exchanges are governed by this policy ("Return Policy"). Unfortunately, currently, we do not entertain any claims of returns or exchanges.

Purchases made with RDMall can be returned within 2 days only for the following reasons -

•                     Manufacturing Damage.

•                     Wrong Size or Colour or Product Sent from Seller Side.

•                     Unboxing Video is compulsory before filing returns.

WhatsApp the video at 889 8888 587.

Returns will not be accepted if -

•                     All Products under the Supermarket Category, whether Food or Non-Food products cannot be returned.

•                     The product is damaged after receiving the parcel.

•                     If the wrong size or colour is chosen while purchasing on RDMall.in

•                     The used product will not be accepted.

1. Cancellations

An order once placed cannot be cancelled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion.

2. Refunds

If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within 15 days.

In case of any delays or assistance, please contact us.